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The condition for the payment

Travel Agency LLC "DREAM"


INN 6501160020

OGRN 1056500654143

Address: 693007, Yuzhno-Sakhalinsk, 106 Mira Ave., shopping center "Dom Torgovli", 2nd floor

Phone: +7 4242 556-800

Email: DTUUS@mail.ru


Payment by Bank card:


To select payment for the product using a Bank card on the corresponding page, click the button ( payment for the order by Bank card).

payment is made via Sberbank PJSC using Bank cards of the following payment systems: Visa International, MasterCard, MIR.


Description of the refund or exchange service.


 – In order to issue a refund or exchange, you must send it to the email address dtuus@mail.ru a letter in a free form, where you specify your full name, application number or tour name and a description of what you need to do. at the end, specify your contact phone number to contact you. 

– Or come to our office at 106 Mira Ave., 2nd floor.

Refunds for unused services are made only in the way that the service was paid for:

  • if you pay online on the website or via a payment terminal in the sales office-to the same Bank plastic card.
  • A refund can be made no later than 5 days before arrival
  • The refund of the transferred funds is made to your Bank account within 5-30 business days (the period depends on the Bank that issued your Bank card).
  • Attention! When returning funds paid by individuals through payment systems or by Bank card, banks will deduct a service fee of 3%.


Description of the data transfer process:


For payment (entering your card details) You will be redirected to the SBERBANK payment gateway. The connection to the payment gateway and the transfer of information is carried out in secure mode using the SSL encryption Protocol. If Your Bank supports secure Internet payment technology Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.

This site supports 256-bit encryption. The confidentiality of personal information is provided by Sberbank. The entered information will not be provided to third parties except in cases stipulated by the legislation of the Russian Federation. Bank card payments are made in strict accordance with the requirements of the MIR, Visa Int., MasterCard Europe Sprl, and JCB payment systems..


Privacy policy and user agreement.


The privacy policy explains to the users of the resource (website\mobile app), for what purpose their personal information is collected, and how it will be used. The resource's privacy policy (website / mobile app) must provide users with the following guarantees:

  • non-disclosure of personal data and their security;
  • use of the information provided by the user solely for the purpose of communicating with him, including for sending electronic notifications.

The main condition of the resource's privacy policy (website\mobile app) is maximum transparency. After reading it, the user should get a full understanding of the purpose for which they are required to provide personal data, how they are stored, processed, how they are protected, and so on.

A user agreement is an agreement between users of a resource (site\mobile app) on the one hand and a resource (site\mobile app) on the other hand, which specifies a number of conditions between the parties.

The user agreement regulates the relationship between users and the resource (website\mobile app).

The user agreement defines the legal and legal side of Internet activity. This is a public offer, by joining which the site user gets the rights and obligations defined by the resource owner (site\mobile app).


Secure online payments:


The personal information you provide (name, address, phone number, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.

Sberbank guarantees the security of online payment processing. All operations with payment cards are performed in accordance with the requirements of VISA International, MasterCard and other payment systems. When transmitting information, special security technologies for online card payments are used, and data is processed on a secure high-tech server of the processing company.

Yuzhno-Sakhalinsk, 106 Mira Ave., shopping center "Dom Torgovli", 2nd floor
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A great weekend on the island of Iturup